Published on

Aug 3, 2024

Head of Fraud Ops

Head of Fraud Ops

Head of Fraud Ops

Full-time

/

Jakarta, India

/

On-site

About the job

It's fun to work in a company where people truly BELIEVE in what they're doing!





Job Description

The Head of Fraud Operations will be responsible for developing, implementing, and managing strategies and processes to detect, prevent, and mitigate fraud risks within the Company. This role requires a strategic thinker with a strong background in fraud risk management, data analytics, and fraud investigation. The ideal candidate will possess excellent leadership skills and the ability to work collaboratively with various departments to safeguard the company.

Job Description:

Responsible for developing, driving and executing the fraud risk management strategy that aligns with the company's objectives.Establish and maintain effective fraud detection tools, processes, and controls to identify and mitigate fraud risks across all business units.Stay current with emerging fraud trends, techniques, and industry best practices to ensure proactive fraud management.Lead and oversee investigations of suspected fraud incidents, ensuring complete and timely resolution.Provide regular reports to senior management on fraud risks, incidents, and mitigation activities.Build, lead, and mentor a high-performing fraud prevention team while providing ongoing training and development to enhance the team's capabilities and knowledge.Work closely with other departments, such as Customer Care, Compliance, Legal, IT, and Operations, to integrate fraud prevention efforts across the organization.



Requirements

Requirements:

Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Minimum 10 years of experience in fraud management, risk management, or a related field, with at least 5 years in a leadership roleStrong understanding of fraud prevention and detection methodologies and a proven track record of managing complex fraud investigations in a leadership role.Proficiency in data analysis in order to examine fraud patterns, leading to fraud prevention.Strong leadership and team management abilities.Excellent communication and interpersonal skills with the ability to manage all levels of stakeholders.Strong command of English and Indonesian Bahasa.



If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About Company

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

Total Employees

3,081

Median Employee Tenure

2.8 years

Because no one goes to school
for fighting fraud.